Vision is an important indicator of quality of life. We understand the power of moving through life with your best corrected vision and that is what our in-house optical strives to achieve with you. It is a great advantage to have our optician and doctor working so closely together so that each individual's needs are communicated clearly. When you come to us for an exam, every member of our staff will be tuned in to your specific lifestyle. Do you spend your weekends on the water? Do you enjoy time with near-intermediate tasks like reading, knitting, or playing piano? Maybe you're a golfer or a hunter? All these avocations, as well as day-to-day duties like computer work can be enhanced when your glasses are tailored to those specific tasks. Our optician has more than two decades of experience fitting frames and building lens designs that maximize patients’ vision, comfort, and even safety. We are in an expansive age of technological advancement and that applies to opticianry as well. Although we like to take all our measurements by hand, we fit patients into innovative progressive and digital single vision lenses that have astonishingly customizable features. Frames, of course, are also central to the success of a pair of glasses. They should always fit well (we are available for adjustments at any time during business hours) and should complement your aesthetic. Although some people like to have multiple pairs for various occasions, selecting your frame is a big decision, and our optician will make sure you feel confident and see clearly.
With every pair of glasses we sell, you will receive a Statement of Optical Charges that details your savings and outlines the customer service that we provide when you purchase from us. Every pair of glasses ordered through our boutique optical has a 90-day adaptation period in which we can make an adjustment: to the frame, the lens design, or the prescription itself. This ensures that your investment in a new pair of glasses is backed by our commitment to your best vision. If at any time during the first few weeks of wearing your new glasses you have any issues, come back in to see us and we will find a solution. Of course, these follow ups are always free, including if the doctor needs to alter your prescription. Most patients pick up their new glasses and are set for a while, until they need a frame adjustment or an updated lens the next year. However, with complicated prescriptions, sometimes an adjustment is required to get the glasses perfect.
At Coastal Family Eyecare, we provide the highest quality lenses and frames, and we will go above and beyond to make sure you are happy with your purchase. That is why we almost exclusively sell lenses and frames with a warranty included, and we work with labs and frame manufacturers that are committed to excellence. As a private practice, we also strive to align ourselves with independent companies where possible to keep prices accessible and receive superior customer service that translates directly to the speed and accuracy of your orders.
With the newest progressive technology, it is easier than ever to adapt into lenses that provide comfortable and balanced distance, intermediate, and near vision. With this technology, one pair of glasses can serve multiple functions all day, without swapping for readers. However, there are many reasons people require a second pair of glasses. Primarily, as we live on the coast, polarized sunglasses are recommended for every one of our patients. Read more about the importance of sunglasses in the articles below. Plano sunglasses are available to those without a prescription, and we offer savings to contact lens wearers that make an additional purchase of plano sunglasses to wear over their contacts. For those with a prescription, we provide discounts on any additional glasses purchases. This means that you can save on your prescription in clear and polarized. It also means that we provide extra value to parents with children who need glasses for class and protective glasses for sports. Those who work on the computer all day may elect for a specialized computer lens, and then need a regular progressive for outside of the office setting, and we will provide extra savings for you.
When you order your contact lenses through us, not only are you supporting a local business, but the service you expect from your doctor's office is transferred to the product that arrives on your doorstep. In our office, we can swap unopened boxes if you have a prescription change, and on the occasion that you receive a defective lens, you will receive a replacement with no hassle. All annual supplies ship straight to you for free, and when you order through us, we can provide complementary trials if you run out before your next supply or exam is due. We maintain prices that are comparable to the rest of the market, and our contacts come from reputable sources. Plus, when you purchase a full year's supply, you'll be eligible for office-only rebates to put money back in your pocket!